We count an execution each time your entire multi-step workflow completes a "run". We do not count each individual step in your workflow. We do count a workflow regardless of it's outcome - a workflow execution that fails will be counted toward your monthly total.

No - we don't believe in charging each time you need to transform data to make it useful. Doing so promotes poor workflow design and hinders automation adoption in your organization. A workflow that has 3 nodes (steps) or 50 nodes will each only count as one execution each time they are triggered.

A workflow is a series of interconnected nodes. Each node is configured to perform a specific step or action, like "Get all users from Slack", or "Post list of users to JIRA". You can design sophisticated automations by breaking down complex processes and implementing them as workflows, which perform the task step-by-step.

We take the automation needs of all of our users seriously - every n8n.cloud user can expect helpful, friendly and prompt support in case of issues. We have an active community forum to help you create your workflows and share solutions. Priority support simply ensures your requests go to the top of our list and have faster response and resolution times in case issues arise. Perfect for your mission critical workflows.

n8n is a fair-code workflow automation tool - you can download the source code via GitHub and host it on your own servers (more information can be found at n8n.io). n8n.cloud is a software-as-a-service offering from n8n, where you can subscribe to have a managed instance of n8n in our cloud. We take care of the hosting, security and maintenance.

Absolutely! We can work with you to customize your plan for high-volume or specialty use-cases. Reach out to us at hello@n8n.cloud

Absolutely, our affiliate program was designed to help you switch your audience and clients over to n8n.cloud. Learn more about our affiliate program here.

We have a status page available over at status.n8n.cloud